I consent to voluntarily participate in health and fitness services provided by My Pilates Gym (MPG) at my sole risk and responsibility; this includes all classes or Gym appointments attended at My Pilates Gym.

The levels of exercises that I will perform will be at my own pace, based upon my cardio respiratory (heart and lungs) fitness, muscular strength and endurance. I understand that there are risks that may be associated with any form of exercise. I hereby agree that prior to my participation I will inform My Pilates Gym of any known medical conditions or factors that may put me at risk, for which My Pilates Gym will need a medical release form from my medical practitioner prior to participation. I will inform My Pilates Gym of any symptoms during participation that occur such as fatigue, shortness of breath, chest discomfort, or any pain or discomfort for my safety and benefit.

My Pilates Gym shall not undertake and I shall not require nor purport that My Pilates Gym should undertake any obligation (whether contractually, at common law or otherwise) to advise or treat me in relation to any of the matters referred to in the preceding paragraph. I acknowledge that it is my obligation and mine alone to take responsibility for my health and wellbeing during any type of exercise that I undertake.

I will be given tuition on how to perform exercise and will direct any questions to a relevant qualified My Pilates Gym staff member. My Pilates Gym staff will monitor my performance, and otherwise evaluate my effort.

I acknowledge and agree that infants and minors are the sole responsibility of their parents/guardians not My Pilates Gym. It is and will remain my personal duty to care for infants and minors in my custody and My Pilates Gym shall not be liable for injuries or damage to me, or my property, or be subject to any claim, demand injury, or damages whatsoever, including without limitation, damages resulting from acts of active or passive negligence (claim). I release My Pilates Gym from all liability caused by or arising from any claim.

My Pilates Gym shall not be liable or responsible to me for articles lost, damaged or stolen in any of its studios.
This waiver may be pleaded in response as a bar to any legal proceedings taken by me or on my behalf, in a breach of this waiver.

I acknowledge that I have read and understood this document and shall indemnify My Pilates Gym against any loss arising from a breach of this waiver. Any reference to My Pilates Gym includes its agents, employees and contractors.

We appreciate you taking the time to read this form prior to commencing classes to enable us to provide you with the best movement therapy experience possible.

By electronically signing up to a class/membership online you agree to the terms and conditions on all attached documents and/or By signing below you agree to the terms and conditions on all attached documents.

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• What if I need to cancel a class? No problem! We have a 24-hour Studio appointment cancellation policy and a 12-hour Group class cancellation policy for casual clients. That means you can cancel up to 24 or 12 hours before class start time and the class will be credited back to your account for future use within the expiry term & without penalty. If you late cancel or no show to your class or appointment then the booking is not refunded.

• Cancellation policy for members is 6 hours prior to group class. If cancellation happens after this window it is considered a late cancellation, the pass is counted as used and a $5 late cancel fee is incurred ($10 for Reformer).

• If you need to cancel a reservation, log into MindBody, go to My Info, click My Schedule and click Cancel next to the class time. If you have trouble canceling or have any questions, call or email us at the studio.

• If members attend more classes than their membership allows for the week, MindBody may take payment beyond their membership package.

• If the class that you are looking for is full, there is a waitlist available that will let you know prior to that class if you have been bumped up the list and into class. (This is always good to remember when you need to cancel a class and allow someone like yourself on a waitlist the opportunity to attend).

• If you are bumped into a class please reply Y or N to the notification text or email.
  Instructors and classes are subject to change without notice. Please visit our class schedule for the most up to date schedule information.

• You authorise My Pilates Gym (MPG) to take photos/videos of classes you may attend and grant MPG use of these photos/videos on its social media platforms and for advertising and marketing

• A valid MasterCard or Visa must be on file for all membership clients.

• All clients MUST fill out a Health Screening prior to attending any of our classes.

• Please place personal belongings/footwear in the storage cube areas before entering into the studios.

• Due to extreme allergic reactions, MPG is strictly a Perfume Free environment.

• Please turn off all mobile phones to avoid distractions to the Instructors and other clients.

• Please monitor yourself in class.

• Entry into a class beyond 5 minutes past the start time will not be allowed. This is for your safety and to not interrupt the flow of the class.

• Listen to your body, if something doesn’t feel right don’t continue to do it. Instructors will try to get around to help you but may not be able to in every class.

• Please respect the instructor’s knowledge and experience; if you have any issues talk to them after the class.

• Socks must be worn in the studio at all times and all jewelry, headwear, belts and buckles must be removed before using equipment.

• All equipment should be cleaned thoroughly after use and all equipment returned to original positions.

• We accept MasterCard, Visa, cash or direct debit.

• My Pilates Gym is not responsible for any bank overdraft fees.

• All classes must be prepaid.

• All sales are final. Purchases are non-refundable, exchangeable or transferable.

• Introduction offers are limited to one time only.

• Casual classes are valid for the time stipulated at sale.

• When holding a Membership, classes can be booked 30 days in advance.

• Membership contracts require autopay.

• Membership contracts auto-renew unless otherwise notified by the client.

• Membership contracts can be upgraded.

• 12 month membership contracts cannot be put on hold, frozen or suspended unless there is a medical reason where a medical certificate will be requested, once only application.

• Cancellation policy for members is 6 hours prior to group class. If cancellation happens after this window it is considered a late cancel, the pass is counted as used and a $5 late cancel fee ($10 for Reformer) is incurred.

• The 12 month Group Memberships is a 12 month agreement and if early termination is requested the contract shall be paid out in full. This is so that we can continue to offer affordable prices for you, the client.

• $60 group membership allows 1 class of your choice per day Monday to Saturday, these do not accrue if you miss a day. The $40 group membership allows one Matwork and one Reformer class per week, these do not accrue if you miss a day.

• Suspension of the $40 and $60 contracts must be requested by emailing us. Suspensions and terminations will not be actioned until MPG has received an email request. Suspensions for these contracts are not available in the first 4 weeks.

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